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  • Writer's pictureKwixand Team

How D365 Business Central Increases Productivity for SMBs

Disconnected systems hold you back. Discover how you can boost productivity for your small business with Dynamics 365 Business Central.

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If you are a small business owner who has grown your company from the ground, you will likely still be involved in the day-to-day operations. However, as your business grows bigger, you realize that your business processes have also become more complex.

Assuming that you started your business on basic accounting software, you realize that your day consists of switching back and forth between your email, CRM, accounting software, and perhaps even another solution that tracks production or inventory.

This daily back and forth between your disconnected software is likely holding your business back. Not only does this waste time, but it might also require you to enter your data manually multiple times if your systems are not integrated.

This lack of efficiency holds you back from scaling your company and developing new business. To keep up with the pace of growth and continue to scale successfully - this is where an ERP system like Dynamics 365 Business Central can help.

Microsoft Dynamics 365 Business Central helps you get through administrative tasks quickly and easily, so you focus on the big picture, and your team can spend more time taking care of customers.

Let’s dive into how Dynamics 365 Business Central can make your business more productive.

4 Ways D365 Business Central Will Increase Productivity for SMBs

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1. Connects people, processes, and systems

Your D365 Business Central software will connect your business software, processes, and employees together to ensure optimal efficiency. For example, if at this moment, your employees are spending a lot of time doing manual data entry (which can lead to a lot of errors) or constantly going back and forth between software, this diminishes their productivity.

Dynamics 365 Business Central automatically pulls systems and processes together to manage financials, sales, service, and operations from one centralized platform. It also easily connects with 3rd party applications like payroll, banking, CRM, or industry-specific systems.

Finally, it seamlessly integrates with Office 365, so you can manage it all from quote to cash within Outlook. This helps you drive productivity by reducing time spent switching between stand-alone apps and breaks down internal silos.

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2. Allows you to work from anywhere, any time

As a cloud-based ERP, D365 Business Central gives you access to the same capabilities and functionality across all browsers and devices, whether it’s your desktop, laptop, tablet, or phone.

Here’s a scenario to illustrate how this can work:

  • You are out of the office, but you receive an email from a high-priority customer who urgently needs an order delivered in a short timeframe. With Dynamics 365 Business Central, you can find the information you need and act on it without searching disparate systems or coordinating with other departments.

  • From your mobile inbox, you check inventory and discover that you don’t have enough stock on hand to fulfill the order.

  • From the same interface, you can create and send a purchase order to the vendor and a quote to your customer.

By being able to access your business data securely from anywhere, allows your business to function efficiently, even if you or your team are out of the office. This mobility is especially important in the current pandemic landscape, where many businesses are asked to keep employees at home wherever possible. By being able to work remotely from anywhere allows your business to thrive despite external forces.

An office worker checks his phone in front of a computer monitor with a Business Central dashboard on the screen

3. Improves customer interactions and experiences

Business Central helps small businesses streamline their processes through easy-to-use workflows. It also automates many of the day-to-day admin tasks. This increases the efficiency of your employees, including your sales team.

For example, say a sales rep receives an email from a customer requesting a quote on some items. The software will recognize the customer, enabling your rep to easily pull up the customer info card within Outlook, where he can review the account.

As he’s creating the quote, customer and product information auto-populate, helping him get it done faster. While he was sending the sales quote, a note hit his inbox from a potential customer he met at a recent event. The system recognizes that their email address is not in the customer database and prompts him to add them. Without leaving Outlook, he creates their profile in the Dynamics 365 app.

This kind of automation reduces time spent on administrative tasks, allowing your sales team to quickly respond to inquiries and ultimately improve customer interactions.

A person holding a tablet with figures on the screen while another points with a pen

4. Simplifies reporting so you can make better business decisions

Your D365 Business Central system simplifies reporting, streamlines month-end close, and reduces data entry errors.

As data from all departments and business functions are stored in one platform, you can get an end-to-end view into how your business is performing. You can also perform deep-dive analysis with Microsoft Power BI, which integrates with the platform.

By analyzing your data through rich visuals and custom dashboards, you are able to gain new insights and spot trends and patterns – which you may not have received from looking at standard reports.

This allows you to make more informed decisions about your business and lets you take data-driven actions to improve performance and revenue.

Learn more about Dynamics 365 Business Central

To stand out from the competition, businesses need to make every minute count and every customer engagement shine. Don’t let disconnected systems get in the way of your business success. Take the next steps to bring your people, processes, and systems together in the cloud to help your business thrive.

We have rounded up some of our top articles and resources so you can learn more about Dynamics 365 Business Central.

Register for the Free D365 Business Central Assessment

As a Dynamics 365 Business Central Partner, based in Vancouver, BC, Canada, the team at Kwixand Solutions help businesses across US and Canada to transform and get the most out of their Dynamics 365 solutions.

Register for a free 1-day assessment with our Business Central specialists who will give you a deeper understanding of how Microsoft Dynamics 365 Business Central could fit in your organization along with the cost and timeline required to implement the ERP software.

Register for a free 1-day assessment for Dynamics 365 Business Central


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