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  • Writer's pictureTarana Rana

Selecting the Right Microsoft Dynamics 365 Partner

Selecting the right Microsoft Dynamics 365 Partner is critical to the success of your project. Here’s how to get it right.

Three office workers in discussion

If you've decided to adopt or transition to the industry-leading Microsoft Dynamics 365, a significant component of your project's success depends on selecting the right Microsoft Dynamics 365 partner.

While many businesses believe that selecting the right ERP or CRM solution is the most challenging decision you'll make – think again! Choosing the right technology partner is as important a decision as selecting the software itself. Selecting the right Dynamics 365 partner is key to a successful implementation and can make or break your project.

Why is it so important to select the right Microsoft Dynamics 365 partner?

Choosing the right Dynamics 365 partner for your Microsoft Dynamics 365 solution is essential because:

  • They help you implement your solution and automate business processes

  • They provide change management strategies and train your team on how to set up and use the solution.

  • They support you in your daily use of the solution by helping you solve issues and answering any questions that may arise.

When you select your Dynamics partner, you are not only choosing someone who helps you implement your software but also someone who can help you leverage your solution's full capabilities.

Microsoft Dynamics 365 has powerful out-of-the-box capabilities – but the software becomes even more powerful when it is personalized to meet your long-term plans and business goals. That is why selecting the right Dynamics 365 partner is so vital. Your technology partner should have the skills and expertise to tailor the solution to your unique business needs and goals.

Here are some key considerations and questions to keep in mind when selecting your Microsoft Dynamics 365 partner.

Key considerations when selecting your Microsoft Dynamics 365 partner

Many times, businesses pick a technology partner based on gut feeling and base it on who they liked the best. While following your instincts is important, you should also consider these objective criteria in your search for a Dynamics 365 partner.

  • Product knowledge – Your trusted Dynamics partner should have in-depth product knowledge and understand the applications' capabilities, user interface, and customization options.

  • Industry experience – Your Microsoft Dynamics partner should have some experience with your industry. This means they are more likely to be able to anticipate your needs and challenges.

  • Professional team – It is important to know who you will be working with so take some time to learn more about the team, experience, and passion for their projects. They should also match your working style.

  • Business values – Your technology partner should share the same company and personal values as yourself. They should be up-front and transparent about timelines, budgets, and extra costs.

  • Open communication – Open communication is vital to maintaining a transparent relationship. Prompt responsiveness is a good sign, especially when issues or questions arise.

Top questions to ask when selecting a Microsoft Dynamics 365 partner

Here are some questions to ask during your selection process to help you evaluate your potential Microsoft dynamics partner:

  1. Have they worked with companies like yours?

  2. What do they know about your industry?

  3. What can you expect from the implementation process?

  4. Will your new partner provide you with on-going support?

  5. How much experience do they have?

  6. What is their track record for project implementations?

  7. Are they able to provide 2-3 testimonials or client references?

Selecting the right Microsoft Dynamics 365 Partner is crucial to success.

With the right Dynamics 365 partner, you will be able to leverage the benefits of in-depth training, smooth implementation, and outstanding support and guidance long after the go-live date. Your partner will ensure your digital transformation project stays on the right track and help you keep on budget, and include the correct parameters to meet your business goals.

When you select a Microsoft Dynamics 365 partner, remember that this is a partnership that lasts long-term. Being stuck in a bad partnership can be frustrating, costly, and result in a failed ERP implementation.

Selecting a Microsoft Dynamics 365 Partner in Vancouver, Canada

If you are considering adopting or upgrading to a Microsoft Dynamics 365 solution, Kwixand Solutions is a Silver Microsoft Dynamics 365 Partner based in Vancouver, BC, Canada. We help small and mid-sized companies transform their business operations through modern solutions like Dynamics 365 Business Central.

With decades of experience, our team of seasoned experts dive deep into the nitty-gritty of your business processes and values and work with you to develop a plan that is designed specifically for your business. We believe in long-term partnerships and are here to guide and support you through the entire ERP journey. To learn more about how we can help you achieve your goals, contact us today.

Click to sign up for a free 1-day assessment of Dynamics 365 Business Central


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