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Is Dynamics 365 Business Central Right For My Industry?

Which industry is Dynamics 365 Business Central best suited for? In this article, we look at the industries this cloud-based ERP by Microsoft best serves.


man looking at laptop with Business Central software

Currently evaluating modern cloud ERP solutions for your small or mid-sized organization? Chances are Microsoft Dynamics 365 Business Central is one of the solutions on the list.


If you're wondering whether Business Central will meet your specific industry's or vertical's needs, here's what you need to know.


What is Dynamics 365 Business Central?


Microsoft Dynamics 365 Business Central is a robust all-in-one business management solution that helps businesses manage financials, sales, service, and operations easier and faster from day one.


As a cloud-based ERP solution, it is highly customizable, scalable and offers multi-company and multi-currency capabilities. There are numerous benefits of Dynamics 365 Business Central for small to mid-sized businesses experiencing rapid growth, wanting to eliminate multiple, disconnected systems, and wanting to conquer emerging business challenges with a next-generation ERP and CRM solution.


At a glance, here's what you need to know about this highly flexible solution:


  • Robust functionality – Business Central has robust built-in capabilities to manage a business's core processes across various departments

  • Comprehensive financial and accounting solution – The core finance capabilities are suitable for organizations ranging in annual revenue from $50k–$500k and include multi-currency and multi-company functionality.

  • Seamless integration with Microsoft products – Business Central seamlessly integrates with the whole suite of Microsoft products, such as Microsoft 365, Power Platform, and more.

  • Customizable and flexible - Business Central is highly customizable. From apps and extensions from the Microsoft AppSource to industry-specific plug-ins offered by ISVs, you can customize your solution to your unique vertical and industry-specific needs.


There are two packages offered: Business Central Essentials and Business Central Premium. Business Central Essentials provides a wide range of operational and management capabilities, including:


  • Financial Management

  • Human Resources Management

  • AI-Supported Forecasting

  • Customer Relationship Management

  • Project Management

  • Supply Chain Management

  • E-Services

  • Warehouse Management and Inventory


Business Central Premium includes all Essentials license capabilities and Service Order Management and Manufacturing capabilities.


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Which Industries Can You Use Business Central For?


Here are some industries that can benefit from adopting Business Central:


✨ Finance


Business Central has robust out-of-the-box financial capabilities that meet the needs of various financial operations and businesses. The solution makes it easy to accelerate financial close, improve forecasting, and get real-time performance metrics while fostering compliance and security across subsidiaries. It also offers multi-company and multi-site capabilities, robust cash management, and in-built reporting and data analysis.

✨ Manufacturing and Production


Dynamics 365 Business Central for manufacturing? Absolutely. Business Central Premium offers manufacturing capabilities to help your SMB business improve throughput, quality, and uptime while reducing costs and delivering on customer expectations. From quickly creating detailed bills of materials to supporting the assembly-to-order, you can streamline your manufacturing processes even in agile and complex environments.

✨ Distribution and Logistics


Businesses that fall under the distribution, wholesale, logistics, or transport umbrella will also benefit from adopting Business Central as it will increase visibility across purchasing, manufacturing, inventory, and warehouses. The supply chain and warehouse management modules will help you easily predict stock replenishment, improve inventory tracking, streamline your receiving and capacity, and better connect your customers and operations.

✨ Service and Project-Based Businesses


Business Central is also a good choice for project and service-based businesses. Its project management capabilities can help ensure successful project execution and profitability with all the features you need for planning, resourcing, tracking, costing, billing, accounting, and real-time business intelligence. Their service management capabilities help your company deliver better service experiences with planning, dispatching, and service contract management features.

✨ Retail and E-commerce


Business Central offers robust visibility and planning tools for retail and e-commerce companies to help them enhance customer experience by streamlining processes from sales to service and keeping track of inventory, supply chain, orders, and more. You can also easily add on and integrate a point-of-sale solution and other retail-specific extensions with D365 Business Central to tailor the solution further to meet your needs.

✨ Non-Profits


If you're considering Dynamics 365 Business Central for your non-profit, the cloud-based solution will help you streamline your financial management and reporting. Plus, the built-in CRM capabilities let you easily record and track interactions with donors and volunteers and manage your campaigns. Non-profit organizations are also eligible for flexible licensing and discounted pricing.


The bottom line is that D365 Business Central is a flexible and customizable cloud ERP solution that can meet the needs of small and mid-sized companies across various industries and verticals.


Get Started with a D365 Business Central Partner


If you want to learn more about Dynamics 365 Business Central and whether it is the right fit for your industry, contact the Kwixand Solutions team. We are a certified Microsoft Dynamics 365 Business Central partner based in Vancouver, Canada, and we help companies across US and Canada get up and running with Business Central. Book a free consultation to talk to a Business Central consultant today.


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